Tender: Thames Water Utilities Ltd

Tender: Thames Water Utilities Ltd


Thames Water is seeking to award a Framework Agreement (FA1403) for the provision of its recruitment services. The agreement is split into 3 areas to cater for the different elements of the services that are to be delivered. The lotting structure for this agreement is set out below: 

Lot 1: Managed service for temporary and permanent recruitment: all temporary and permanent recruitment across all sites and divisions under a managed service provision with an on-site team; 

Lot 2: Pre-employment screening: pre-employment screening for candidates; 

Lot 3: Early years recruitment: apprentice recruitment, graduate recruitment, traineeships, and internships.

The aim is to provide an all-inclusive recruitment solution across all Thames Water sites and all disciplines. Bidders can apply for multiple lots and each lot will be awarded based on individual merits.

Lot 1: Managed service for temporary and permanent recruitment

Value: £200m

The provision of all permanent and temporary recruitment across all Thames Water business units through a managed service model with an on-site team. The managed service provision will include, without limitations, an RPO for permanent recruitment and a master/neutral/hybrid vendor for temporary recruitment. 

The successful bidder will be expected to provide the full end-to-end service; source and fulfil all temporary bookings, as well as managing all internal and external permanent hires whilst utilising the most cost-effective channels in order to meet Thames Water's resourcing requirements. 

The successful bidder will operate an on-site team who will embed themselves within the business in order to adopt our philosophy and breathe their core values.

Lot 2: Pre-employment screening

Value: £200m

All new employees are subject to a pre-employment screening check before they can commence their employment at Thames Water. Lot 2 is for the provision of the required pre-employment screening checks for candidates. 

Standard screening checks per candidate include, but not limited to: 

(a) basic or standard criminal record check;
(b) 5-year address verification;
(c) 5-year employment history;
(d) DBS verification;
(e) qualifications obtained in the last 5 years;
(f) ID and right to work verification;
(g) DVLA (where role requires driving). 

The key objectives for pre-employment screening, which need to be fulfilled by the service provider on a daily basis, are: excellent candidate experience, fast accurate clearance to enable shortening of the recruitment cycle and full legislative compliance; ensuring that robust, governed and knowledgeable screening is carried out, safeguarding Thames Water as an organisation against the potentials for inappropriate or illegal actions.

Lot 3: Early years recruitment

Value: £200m

Early years recruitment focuses on the acquisition and management of talent pipeline for fulfilment of traineeship, apprentice, intern and graduate programmes within Thames Water. Lot 3 is for the provision of a full recruitment and candidate management service across these separate areas. 

The successful bidder will be expected to provide the full end-to-end service across all 4 areas. The tasks will include, but not limited to: 

(a) building of campaign strategy and application process with Thames Water;
(b) administering the application process and screening of applications;
(c) preparing and hosting career events;
(d) conducting assessment centres and final selection;
(e) issuing offers to applicants. 

Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend annually up to a maximum term of 8 years. 


REF: OJEU 285655-2019

Deadline: 5 July 2019 13:00

Thursday, 20 June 2019

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