Robots: career coaches or competition?

 

According to new research from Indeed, jobseekers are changing their minds about robots and starting to embrace the idea that they could further their career rather than steal their jobs.

This change of heart is revealed with the results of a study entitled ‘The Rise of AI-driven Hiring’.

The study reveals that nearly 1 in 3 jobseekers would not only happily take advice from a robot, but that this kind of career coaching will improve their chances of finding a job.

More surprisingly, and while there remains growing suspicion about automation in the workplace, less than half of Britons are worried about robots stealing their jobs, with the majority confident that they cannot be replaced in their role.

The study also reveals that while people remain sceptical about robots driving cars, they’re much more comfortable using bots in a job search – the top task of five that people are happy to be automated and that also include news reporting, healthcare support, and managing finances.

Indeed’s study puts the enthusiasm for Artificial Intelligence (AI) and ‘Smart Career Coaches’ down to its ability to remove bias from the recruitment process. Half of candidates have experienced this kind of discrimination, making it a common challenge, and AI is restoring confidence for more than a third, which includes a significant proportion of Millennials.

Of those younger jobseekers, almost half believe that AI or automation will remove bias while more than a third believe removing humans from the process will solve the problem entirely.

Perhaps even more significantly, new technologies are helping those who feel overwhelmed by job searches that are also time consuming. Algorithms and automation are already refining job searches based on experience, location and skills, freeing up job seekers to focus on building relationships with the recruiter, management and future co-workers.

AI is also making job search more effective – 41% of jobseekers report that bots produce a more personalised shortlist that is relevant and tailored to their experience.

That shortens the process of bringing employer and jobseeker together, allowing the decision about ‘fit’ to remain an inherently human one.

Raj Mukherjee, Senior Vice President of Product at global job site Indeed, commented: “Far from people fearing robots and automation, this study shows that there’s a real enthusiasm among jobseekers to turn to robots to progress their careers – whether receiving careers advice or help finding the right role.

“With new challenges facing the UK’s labour market, equipping individuals with the best chances for finding the right jobs is the Holy Grail of recruiting. More data available to both applicants and employers leads to better matches, and helps eliminate human bias. AI-powered technology gives recruiters back the time to make human connections, transforms the jobseeker experience and ultimately, helps match talent to roles as Britain tries to plug its skills gap.”

 

Tuesday, 14 November 2017

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Robots: career coaches or competition?