Early talent prefers human touch to technology in recruitment process

Early talent prefers human touch to technology in recruitment process


A survey by Schneider Electric UK and The 5% Club reveals that more than half of young people don’t believe that technology does a better job of identifying talent than human recruiters. Perhaps more importantly, the survey shines a light on the disparity between the digital recruitment tools favoured by employers and those preferred by young people.

So, while employers are adopting machine-learning and predictive analytics to improve finding and recruiting early talent and workflow, remove bias and manage high volume, the key is getting the balance right. 

The survey asked 1,000 young people and their employers their thoughts on digital recruitment tools.

Revealed at the iGeneration: Digital Re-Targeting for New Age Talent event, the results show that 52% of those asked believe people are better placed to identify talent and just 1% are more comfortable working with technology.

Almost 60% specified that their ideal process would be 25% tech enabled and 75% human interaction, while a third would choose a 50/50 process.

Conversely, while cognitive gaming is positively received by this audience, just 9% of employers surveyed use this tool. Similarly, online assessments and on-demand videos are also popular but only produced by a third of employers.

Of the employers surveyed, 67% believe that young people expect technology be part of the process. Just 18% of young people felt that technology offered them an advantage in the recruitment process.       

Where technology offers most advantages, and 85% of employers agree, is in managing high volumes of applications. 76% also said that technology assists with workflow.

Peter Hogg, Talent Acquisition & Mobility Manager, Schneider Electric UK & Ireland, comments: “Digital recruitment technology has a lot of potential to improve experiences of candidates and those tasked with assessing early talent. Yet, the findings of the survey suggest that we should not be complacent, revealing a widening rift between the needs of recruiters and young professionals.

"Recruiters consider the increased use of technology as part of the attraction, assessment and selection processes necessary to scale up and offer improved candidate experience. Young professionals do not trust in the technology’s ability to correctly and objectively assess their skillsets.

"Digital natives both professionally and personally still favour traditional recruitment practices, desiring as much as 75 percent of human interaction throughout the process. If we want to attract and retain top talent, we can’t ignore these findings. We must constantly strive to strike the right balance of technology and the ‘human touch’ throughout the process, offering the right guidance with the technology.”

Thursday, 21 March 2019

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